Policies

Privacy Policy

We value your Privacy

Our web server does not compile the e-mail addresses of visitors.

We collect the e-mail addresses of customers in order to send order confirmations, invoices, and shipment tracking information.

You may receive periodic mailings from us, and our partners, with information on new services or upcoming events. If you do not wish to receive such mailings, please let us know by sending e-mail to us at the above address or by writing to us at the address in the contact us page.


Returns Policy

  • To return an item you must call us at (714) 541-9600 to receive a Return Authorization Number (RA#) within 30 days of shipment.
  • Returns must be shipped, pre-paid, to Advanced West 1027 S. Linwood Ave, Santa Ana, CA. 92705, with an authorized RA#.
  • A returned item must be in the original packaging as it was shipped and in new, sellable condition. If the item has any sort of defect, please let us know. Your feedback is VERY important.
  • We make every effort to make this site helpful and accurate. It is important to verify the product description before purchase.
  • Products returned for reasons other than defects are subject to a restocking fee of 20% plus shipping.

Please contact us if you have any questions regarding our return policy.


Security Policy

How we have done our best to make AdvancedWest.com safe and secure.

Safe Technology: Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Verified Secure: We are a Secure SSL Site. The AlphaSSL seal symbolizes the secure channel in place when you connect to our server. This means that all data exchanged with our server is encrypted and/or unaltered.

Still Don't Want To Use Your Credit Card On The Internet?

No problem. Please call (714) 541-9600 and we will gladly take your order via phone or fax.


Shipping

FREE Standard, UPS Ground / US Postal shipping on all orders over $500*.

* not including lamination rollers


Registered Trade Mark

All trademarks and copyrights are the property of their respective owners. Advanced West has no affiliation with any of the manufacturers listed on http://www.advancedwest.com.

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